Support
Real people, real help. Whether you're moving over from another system or just have a question about your account, we'll get you sorted. Many quick questions are answered on the FAQ.
We typically reply within one business day. Prefer your own email client? Write us at hello@getdoorpost.com.
What we can help with
Getting started
Adding your properties and units, setting up team roles, and importing your existing books from Buildium, AppFolio, or QuickBooks.
Rent & collections
Setting up leases, rent roll, late fees, subsidy/voucher reconciliation for Section 8 and RD housing, and getting online rent payments set up with Stripe.
Accounting & reports
Categorizing transactions, connecting a bank, and running P&L, balance sheet, and tax-ready reports.
Billing & account
Questions about your plan, trial, invoices, or closing your account.
Report a problem
Already signed in? Use Suggest or report in the sidebar to send us a note without leaving the app. Otherwise, email hello@getdoorpost.com and we'll take a look.